Northwest HERC

Case Manager/Coordinator

Online applications must be received before 11:59pm on:
June 14, 2026
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1138-YN_ADMINPRO - Coordinator

Business Title:
Case Manager/Coordinator

Employee Type:
Admin. Professional

Position Details:

The Opportunity:

As the Case Manager, you are independently responsible for identifying, coordinating, and implementing supportive measures and prevention activities for students, employees, and others participating in university grievance processes involving discrimination and harassment, including sexual assault, intimate partner violence, and stalking.

You collaborate closely with the Director, Assistant Director - Investigations, and Investigators to develop creative solutions that prevent future harm and promote participant safety. You counsel participants on their available resources and options at the university, contribute to policy and process development, and serve as a liaison between Compliance and Civil Rights and university staff, departments, law enforcement, and community partners. You monitor cases, provide proactive outreach, and coordinate ongoing support as participant needs evolve throughout each case.

Additional Information:

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,508 - $5,508 | Commensurate with experience and qualifications.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• A Bachelor's degree in a field relevant to area of specialization and three (3) years of experience directly related to the specialty area. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
  
• Demonstrated excellent verbal/written communication and interpersonal skills.
  
• Demonstrated ability to work effectively and positively in a team environment.
  
• Demonstrated ability to prioritize tasks effectively.
  
• Experience carefully analyzing information, reviewing policies and procedures, handling confidential issues, and giving presentations.
  
• Attention to details, organized, and multi-tasking to meet deadlines.
  
• Experience working with faculty, students, staff, and parents and families of students.
  
• Demonstrated ability to exercise professional judgement and leadership, including the ability to work independently.
  
• Ability to work a flexible schedule, which may include working extended time frames, including late hours and weekends.
  

Preferred Qualifications:

• Experience working with Sharepoint, Maxient, and Microsoft Office software.
  
• Experience working with Title IX, VAWA, ADA, Title 11, FERPA, and other regulations associated with the position.
  
• Advanced degree in Higher Education, Counseling Psychology, Social Work, Student Affairs, Law, Human Resources, Management, or related field.
  
• Experience working in higher education.
  
• Working knowledge of WSU administrative environment.
  
• Fluency in a second language.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship.

About Department - https://ccr.wsu.edu/

Area/College: Compliance and Risk Management
Department Name: Compliance and Civil Rights, Title IX Investigations
Location: Pullman, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the 'Application Document' section of your application.

Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Case-Manager-Coordinator_R-14921

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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