Northwest HERC

Position Summary:

• Receives patients and visitors on a Federal and State level, University Officials, faculty, students, and sales people with or without appointments in a cordial and professional manner.
• Answers telephones, screens calls, transfers to proper extensions, locates faculty, staff and/or students and/or relays messages to members of the Office and/or Centers.
• Uses intercom to relate to and from offices in regard to students, residents or patients.
• Responsible for maintaining schedule book for Clinic.
• Files alphabetically all patient charts after they have been entered on computer.
• From the dental software program, enters, stores, manipulates and retrieves chart information on computer for all patients assigned daily.
• Responsible for assembling and preparing charts for students and/or providers.
• AssistS the Dental Director and CODE Director with the preparation of reports for the Dean's Office.
• Block the appointment scheduler for students, faculty and providers for lectures or time off requests as instructed by the Dental Director.
• As an Intake person, implements patient registration, billing, account review and other procedures for the day-to-day management of patient's accounts.
• Assures that patients who have appointments with the doctors are seated and that all Dental Assistants are notified of the patient arrival.
• Instructs patients on completion of charts, books appointments, write receipts for payment and reschedules next appointment for patients.
• Schedules patient appointments, makes confirmations and telephones the night before appointment, records disappointments and cancellations.
• Establishes and approves method of payment (Sliding Fee Scale).
• Verifies Insurance Eligibility for all patients
• Pulls charts for patients each day and distributes them to the proper students, faculty and providers.

Minimum Education and Experience:

• Graduation from an accredited program in secretarial studies plus two (2) years of full-time secretarial experience. An additional year of experience is required in lieu of the secretarial program.
• Applicants who have passed the Certified Professional Secretary Exam may count it toward an accredited program in Secretarial Studies or as one (1) year of full-time secretarial experience.
• College credits may be substituted on a year-for-year basis for secretarial experience. A maximum of sixty (60) credits or two (2) years may be substituted for two (2) years of secretarial experience.

City: Northfield

State: NJ

Physical Demands and Work Environment:

• Moderate physical effort (lift/carry up to 10 pounds).
• Frequently prolonged sitting and data entry.
• Frequently talks and listens to people on the telephone, and intermittently walks, bends stretches, pushes and pulls.

• Generally pleasant working condition in a clean, well-lighted, quiet to moderately loud setting.

Posting Number: 25ST2576

About Rutgers University

Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.

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