Northwest HERC

This Position is Part-Time (3 evenings a week, from approximately 4:30pm-8:30pm),  Schedule can be flexible. It is not eligible for remote working. 
 
JOB GOAL:
To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
 
GENERAL JOB SUMMARY: 
Under limited supervision, performs general secretarial work at the administrative level. This position will assist staff and faculty in daily tasks and practice independent judgment, problem-solving and decision-making skills.  Strong organizational, communication, and computer skills are required. This position will adhere to the College and Hotel's policies and procedures and may require working evenings and other work hours as assigned to accommodate the Hotel's hours of operations.  
 
UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence. 

ESSENTIAL DUTIES/RESPONSIBILITIES: 

• Demonstrate Hospitality by greeting guests and answering questions when they stop by the reception desk.
• Coordinate materials for mailings, event signage, generate reports, and maintain computer databases with great attention to detail.
• Assist Sales, Banquet Managers with urgent changes or requests.
• Prepare and maintain correspondence, lists, and other documents.
• Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment.
• Assist with department activities, events and employees needing to complete online trainings.
• Serve as primary back-up to full-time department Office Coordinator.
• Regular and consistent attendance at work.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Be willing and able to represent the College and Hotel in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. 
• Must enjoy working with other people and the public and exhibit skill in working accurately with complex details.
• Work independently with limited supervision.
• Must be a positive individual and possess excellent customer services skills.
• Be able to handle confidential information in a professional manner.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.  

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.   Individuals may perform other duties as assigned.

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work.  Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. 

 

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